What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Email confirmations are very slow! 20 MARCH 2017

    Asked by dawei64 on March 20, 2017 at 11:39 AM

    Emails seem to be taking 30 minutes or more to be delivered. It makes it very frustrating to work with the system.

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    JotForm Support

    Answered by david on March 20, 2017 at 02:29 PM

    I tested with a few of my forms and emails seem to be coming through nearly instantly.  If they are still coming through delayed, let us know which form specifically and we will take a look.