I'm not receiving notifications for new submissions anymore

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    Asked on March 20, 2017 at 01:50 PM


    I am no longer receiving new sign ups notifications on my form but the 2nd email recipient is. The last sign up i received was on March 17th, i have not received the 2 newest signups on march 20th. I also just checked to see if i'm on the bounce list and i'm not.

    Any idea how i can fix this and prevent it from happening in the future? Also i signed up the form as a test and never received a auto response confirmation email either, now i'm wondering if the new signups got the auto responses or not, is there a way to check?

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    Answered on March 20, 2017 at 02:56 PM

    I finally received the notifications and auto responses, it's just taking around 1 hour after submission for my gmail to receive them some reason. 

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    Answered on March 20, 2017 at 04:50 PM

    This appears to be duplicate of your first and original thread here https://www.jotform.com/answers/1096575 

    Moving forward, we kindly request you to avoid posting multiple threads to avoid confusion. We can help you better if we can focus on a single thread for as long as it's about the same topic.

    If you have something to add or have a followup question, please don't reply via email. Instead, open your thread by clicking this link, then post your reply from there.