What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Says my email has been sent when I sent a test one to my self, but I have yet to receive it

    Asked by lauraamidon on March 20, 2017 at 01:55 PM

    sending from your site, not as a link

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    JotForm Support

    Answered by BDAVID on March 20, 2017 at 05:32 PM

    If you are pressing the Test Email button:

    Please note that it will sent the test submission to the email address registered in your account, not the one setup as the recipient on that notification. So, in order to make sure the notification works, you need to preview it, and do a real submission for testing purposes.

    Let us know if you need more help.