Says my email has been sent when I sent a test one to my self, but I have yet to receive it

  • lauraamidon
    Asked on March 20, 2017 at 1:55 PM

    sending from your site, not as a link

  • David JotForm Support Manager
    Replied on March 20, 2017 at 5:32 PM

    If you are pressing the Test Email button:

    Says my email has been sent when I sent a test one to my self, but I have yet to receive it Image 1 Screenshot 20

    Please note that it will sent the test submission to the email address registered in your account, not the one setup as the recipient on that notification. So, in order to make sure the notification works, you need to preview it, and do a real submission for testing purposes.

    Let us know if you need more help.