Help, Highrise integration will only push name and email... / Highrise Custom Fields Integration Problem

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    tmastrob
    Asked on June 26, 2012 at 02:34 AM

    I have made custom fields on my hirise , and succsesfully mapped them during integration, but it still will only push email and name fields leaving the others blank.....Help...

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    Mike_T
    Answered on June 26, 2012 at 04:41 PM

    Please accept our apologies for the inconveniences.

    I was able to reproduce the problem, and now I have escalated it to our Development Team.

    We will keep you updated via this thread.

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    tmastrob
    Answered on June 26, 2012 at 05:37 PM

    Thank you,,,,

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    emrew86
    Answered on June 27, 2012 at 10:07 AM

    Bug has been fixed...

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    tmastrob
    Answered on June 27, 2012 at 10:57 AM

    Should it just start working or do I have to reintegrate the fields????

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    Mike_T
    Answered on June 27, 2012 at 12:14 PM

    My test form with previously mapped custom fields is working fine now. I hope it is the same for you.

    Thank you for using our services!

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    villagio55
    Answered on July 26, 2012 at 01:09 PM

    Can you push fields like phone number, address, and create a new note with the comments?

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    Mike_T
    Answered on July 26, 2012 at 05:16 PM

    @villagio55,

    It is possible to forward Phone Number. The Address field along with the Notes are not supported yet, but I have created a ticket to implement that.

    In the meantime, you can use a simple Text Box address field, and map it to some Highrise custom field.

    We will let you know, once we have any updates.

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    teerasej
    Answered on May 28, 2013 at 01:22 AM

    Any update to pass address field to highrise? it looks like we are going to reach 1st anniversary for this ticket. :)

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    Welvin
    Answered on May 28, 2013 at 02:41 AM

    @teerasej,

    The ticket about this thread is already marked as "Resolved". Are you still not able to forward address field? Have you tried that? 

    I suggest you to open a separate thread about such.

    Thanks

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    Welvin
    Answered on May 28, 2013 at 02:44 AM

    @teerasej,

    I found the thread created by my colleague about the address field. Unfortunately, the thread is still pending. 

    I suggest you to open a separate thread requesting this "anew" so we can forward that to our developers and to remind them about such.

    Thanks

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    teerasej
    Answered on May 28, 2013 at 04:10 AM

    Hi Welvin, 

    Thank you for your response, I just create a thread for request feature here: http://www.jotform.com/answers/222396-Request-Highrise-integration-feature-passing-address-field-tag-creation#0

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    Welvin
    Answered on May 28, 2013 at 04:13 AM

    Thanks. We'll respond you there.