- AIDANAnswered on March 21, 2017 at 09:10 AM
Hi, thank you for contacting us.
I examined your account, and you seem to have your subscription cancelled, which resulted in the downgrade of your account to the Free status.
The limits you are seeing are related to the Free account status, and as soon as you upgrade again they will be adjusted accordingly, depending on your upgrade plan.
I hope this helps. If you need further assistance please let us know. Thank you.