What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What happens if you are hacked or data is lost?

    Asked by Emma Bull on March 21, 2017 at 07:51 AM
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    JotForm Support

    Answered by david on March 21, 2017 at 11:12 AM

    We have many safeguards to secure data against intrusion.  Should the data ever be compromised, which it should not be, we have several backups of the data.

    If your account is compromised, someone gets your password through your email or something of that nature, if data is removed, the only backups we keep would be email logs.  If you let us know immediately if this happens, we may be able to restore the data.