- exotericAsked on March 21, 2017 at 08:22 AMI am also experiencing the same issue with incorrect tax calculation from the payment widget after a discount/coupon code is applied. Instead of calculating tax at the discounted price the tax calculation is being calculated at full price i.e. ( Let's say I have a $25.00 off discount code/coupon and am applying a discount to an item priced at $100. The tax rate is 9%. it's calculating the tax at full price which in this case is $100.00 and not $75.00)
- JotForm SupportJim_RAnswered on March 21, 2017 at 08:45 AM
Hello, can you please confirm if this is the form you're currently working on?
I'm asking because the scenario you described is different from how that form's Purchase Order payment field was setup:
1. The payment field doesn't have any Coupons
2. The Base Tax Rate set is 8.5%
With these 2 above, the form works as intended (adding 8.5% to the total):
If it's a different form, please share with us the Form URL/ID. In case we misunderstood your question, just get back to us with a bit more info and a clearer description of what you're trying to do so we can better assist you.