im not cancelled my subscription!

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    rahimshukor
    Asked on March 21, 2017 at 09:25 AM

    im not cancel my subscription! why i cancel my subscription? i dont know what is happening with my regular subscription usd9.99 ??? please advice.

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    Aury
    Answered on March 21, 2017 at 11:51 AM

    Hello,

    The account was downgraded to Free status since Paypal renewal charge attempts were declined.

    You may go ahead to upgrade the account using this link.

    Best Regards.