How can I have used 905 out of 1000 views when we only got 4 Submissions?

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    MediaPlanningConsultants
    Asked on March 21, 2017 at 09:53 AM

    Please call to discuss how your usage works to see what if anything we would like to do.

    757 593 8774

    Thank you,

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    Jim_R
    Answered on March 21, 2017 at 01:07 PM

    Hello, what you're referring to are called Form Views and not Submissions.

    What exactly a form view means?

    Form view is sometimes referred as impression and it is any type of loading the form. So if you have a page on your website that gets 1.000 views per month and embed the form on the same page, you are OK with the free plan - as long as form views go. Each time someone loads your page would load the form and that would be a form view.

    If someone goes to edit their submission - that is another example of a form view.

    Disabled forms will however not increase your form views.

    The snippet highlighted above came from the guide I'm linking below.

    Complete guide: Form-View-Limits-What-is-it-all-about 

    As of now, you have a total of 10 Submissions and 919 Form Views. You can always review your usage from your Account's Usage page https://www.jotform.com/myaccount/usage 

    I strongly urge you to read the guide above if you want to learn more about Form Views.

    BTW, although we don't offer phone support, we'd be more than willing and happy to help you here in a timely manner. Just get back to us if you have more questions.