What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Thank you page - redirecting to an external link in another tab?

    Asked by nick2471 on March 21, 2017 at 11:41 AM

    After submitting the form, we chose the option to redirect to an external link instead of the thank you page. Is there a way to open that link in another tab?. We would like to keep the user on the page where the form lives, while opening the external link in another tab. 

    We are also using the form inside a pop-up iframe on our page. As an alternative, is there a way to open the external link inside of the iframe/pop-up?

    The bottom line is that we want to keep the user on our page, but dont want a thank you message.

     

    Thanks!

    -Nick

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    JotForm Support

    Answered by david on March 21, 2017 at 02:08 PM

    It is possible to open the thank you page in a new tab, however, it required embedding your form using the full source code.  The following thread describes how to do so:

    https://www.jotform.com/answers/462177-Thank-you-page-Opening-in-a-new-tab

    Certain platforms do not allow for embedding using the full source code.  If yours does not, opening the thank you page in a new tab will not be possible.