What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Image Field: Images not uploading or showing up on form / "Server Errror"

    Asked by TheNaughtyList on March 21, 2017 at 02:23 PM

    Anytime I try to upload a new image I get this:

     

     

    And my form doesn't display the image, either (just shows the empty gray placeholder thing where the image is supposed to be.

    Link to the form in question: https://form.jotform.com/62897660173971

    Thanks for looking into this.

    Page URL:
    https://form.jotform.com/62897660173971

    Screenshot
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    JotForm Support

    Answered by Mike on March 21, 2017 at 05:27 PM

    Thank you for contacting us.

    I was able to reproduce the issue so I have attached a bug report ticket to this thread and escalated it to our developers.

    We will let you know once the issue is fixed.

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    Answered by TheNaughtyList on March 21, 2017 at 06:35 PM

    Thanks. I switched to Jotform v3 and was able to successfully load the images.

    Once v4 is stable again, I'll switch back.

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    JotForm Support

    Answered by Scott on March 22, 2017 at 06:34 AM

    Hey there,

    This issue is resolved now. We are sorry for the inconvenience that was caused.

    Let us know if you ever need anything else,

    Cheers!