I am completing an online application and have to upload a video. The format is MP4, but your system will not accept MP4 & MP3 audio is not accept

  • Brenda Small
    Asked on March 21, 2017 at 8:21 PM

    How do I upload a MP4 video or what alternative video format is acceptable? 

    Jotform Thread 1098224 Screenshot
    Page URL: https://form.jotform.com/70634454364154
  • Ian
    Replied on March 22, 2017 at 3:43 AM

    You need to add mp4 extension in the allowed file types section

    I am completing an online application and have to upload a video Screenshot 20

    Hope this helps.