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  • Profile Image

    Why Notifications are not coming through?

    Asked by BreathworksUK on March 22, 2017 at 08:56 AM

    Hello,

    Ive noticed we're not getting notifications when someone submits the following form:

    Follow up events Registration Form - Register with Payment in Full

    Please could you look into it?

    Best wishes, Karolina

    Page URL:
    http://www.breathworks-mindfulness.org.uk/mindfulness-courses-1/338-fo<br/>llow-up-event-registration-form-payment-in-full-2

  • Profile Image
    JotForm Support

    Answered by Nik_C on March 22, 2017 at 01:13 PM

    Hello Karolina,

    I checked the email associated with the form and Notifications were sent to that email:

    I checked your Conditions for sending the emails and I noticed that you have these:

    But your last submissions were with these courses:

    So since they are not covered with a condition it didn't send the notifier.

    Hope it helps.

    If you have any further questions please let us know.

    Thank you!