Why Notifications are not coming through?

  • Profile Image
    Asked on March 22, 2017 at 08:56 AM


    Ive noticed we're not getting notifications when someone submits the following form:

    Follow up events Registration Form - Register with Payment in Full

    Please could you look into it?

    Best wishes, Karolina

  • Profile Image
    Answered on March 22, 2017 at 01:13 PM

    Hello Karolina,

    I checked the email associated with the form and Notifications were sent to that email:

    I checked your Conditions for sending the emails and I noticed that you have these:

    But your last submissions were with these courses:

    So since they are not covered with a condition it didn't send the notifier.

    Hope it helps.

    If you have any further questions please let us know.

    Thank you!