What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How to turn off possibility of editing the submission?

    Asked by countryb1979 on March 22, 2017 at 10:17 AM

    When a customer completes the form, the data is sent to our ticketing system.  The client receives an auto response from JotForm letting them know that we have received the request and there is a link to edit their submission.  I would like to disable this as it complicates things with the ticketing system...Appreciate any help!




    Brian Ducharme



    Page URL:

  • Profile Image
    JotForm Support

    Answered by Nik_C on March 22, 2017 at 01:54 PM

    Hello Brian,

    I saw that only in Notifier you have an edit link for submissions, here is how you can remove it:

    So simply delete it from the Notifier email body.

    If you have any further questions do not hesitate to contact us.

    Thank you!

  • Profile Image

    Answered by countryb1979 on March 22, 2017 at 02:46 PM
    Awesome, thanks for the quick reply!
    Brian Ducharme
    Compu Dynamics, LLC
    703-796-6070 #1 for 24 hour service
    703-898-4986 c
    22446 Davis Drive, Suite 187
    Sterling, VA. 20164