How to turn off possibility of editing the submission?

  • countryb1979
    Asked on March 22, 2017 at 10:17 AM

    When a customer completes the form, the data is sent to our ticketing system.  The client receives an auto response from JotForm letting them know that we have received the request and there is a link to edit their submission.  I would like to disable this as it complicates things with the ticketing system...Appreciate any help!

     

    Regards,

     

    Brian Ducharme

     

     

    Page URL: http://www.compu-dynamics.com/managed-services-remote-request-form/
  • Nik_C
    Replied on March 22, 2017 at 1:54 PM

    Hello Brian,

    I saw that only in Notifier you have an edit link for submissions, here is how you can remove it:

    How to turn off possibility of editing the submission? Image 1 Screenshot 20

    So simply delete it from the Notifier email body.

    If you have any further questions do not hesitate to contact us.

    Thank you!

  • countryb1979
    Replied on March 22, 2017 at 2:46 PM
    Awesome, thanks for the quick reply!
    Regards,
    Brian Ducharme
    Compu Dynamics, LLC
    703-796-6070 #1 for 24 hour service
    703-898-4986 c
    22446 Davis Drive, Suite 187
    Sterling, VA. 20164
    www.compu-dynamics.com
    ...