What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I'd like more information on terms and conditions of using JotForm, please

    Asked by breadform on March 22, 2017 at 01:06 PM

    We currently use JotForm and it is working really well - THANK YOU!  I don't have any issues about the service to share today.  However, my company is interested in having more detailed information about data security and the terms and conditions of our user level agreement, which is Bronze.  I couldn't find much detail on the website so for starters, I have a two questions:

    1. Can you provide a detailed terms and conditions document, please?

    2. Is our data stored in the United States or outside of the United States?

    Justin Gordon

    Panera Bread Company

    Justin.Gordon@panerabread.com

    Page URL:
    https://form.jotform.com/63226566287161

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    JotForm Support

    Answered by david on March 22, 2017 at 05:15 PM

    Here is our terms of use:

    https://www.jotform.com/help/8-Terms-of-Use

    We have two data center locations in the U.S. and two in Germany.  Data is replicated across all those locations.

    If you have further questions, let us know and we will be happy to help.

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    Answered by breadform on March 22, 2017 at 05:18 PM

    Great!  That's it for now, but I'll respond to this thread if I have other, related questions.  Thanks for your prompt response.