- IownaAsked on March 22, 2017 at 01:21 PM
Hi, I created a form which includes a shipping address.
Upon finalization and publishing - when I preview - the shipping address is not included anywhere on the form.
Also, does a paid membership include LIVE customer support? Thank you.
- JotForm SupportBDAVIDAnswered on March 22, 2017 at 05:41 PM
The shipping address does not appear, because you have setup a condition for it to show only if the answer for the field "Send Gift" is equal to "Yes": https://www.jotform.com/help/316-How-to-Show-or-Hide-Fields-Base-on-User-s-Answer
Let us know if you need more help, we will be glad to assist you.