We are not receiving form submission emails

I have verified the email address is correct and made sure it is not on the bounce list. I t was working fine until just recently. This is happening with all forms. When testing they say they were sent but we are not getting them.

I see that the issue is already been addressed by our colleague on the other thread. 

https://www.jotform.com/answers/1098862

So, we are marking this thread as answered. We request you to follow-up on that thread if you have any questions with this issue.

Thank you!