What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Deleting the payment field

    Asked by tron on March 22, 2017 at 02:01 PM

    Hi, Im trying to remove the basic paypal and used paypal pro, but it wont remove it, it says: You cannot add more than one payment gateway into a form!

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Jan on March 22, 2017 at 06:41 PM

    Unfortunately, you can only use 1 payment integration on a single form. You need to delete the existing payment gateway in order to add a new one.

    In Form Builder V4, select the payment field and then click the "Remove" button.

    Hope that helps. Thank you.