Multitple submissions

  • cassandrafalcon
    Asked on March 22, 2017 at 10:29 PM

    Hi, my client often gets 2 or more identical messages sent through. What's causing this and how do we stop it?

  • Ian
    Replied on March 23, 2017 at 2:39 AM

    Please provide more information about the issue. Do you get 2 submissions too?

    The 2 identical message are the Notification emails?

    Could you share the submission ids of the duplicate submission or duplicate emails?