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    Multitple submissions

    Asked by cassandrafalcon on March 22, 2017 at 10:29 PM

    Hi, my client often gets 2 or more identical messages sent through. What's causing this and how do we stop it?

    Page URL:

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    Answered by Ian on March 23, 2017 at 02:39 AM

    Please provide more information about the issue. Do you get 2 submissions too?

    The 2 identical message are the Notification emails?

    Could you share the submission ids of the duplicate submission or duplicate emails?