Showing text or fields after collapsing information

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    Asked on March 23, 2017 at 01:35 AM


    We have collapsed certain information on one of our forms but have fields / text that we would like to show after the collapsed information.  So basically we would like the collapsible information in the middle of the form with information after.  Is this possible?

    The form we are speaking of is called "Clone of New Client Paper Work".   In the second collapsible section the last field which is a signature field we would like to show after the collapsible information.

    Thanks for your help!


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    Answered on March 23, 2017 at 04:14 AM

    If I understood your question correctly you want that signature field is always visible on your form, like this.

    To achieve this you will have to add one more Section Collapse field to your form, right above signature field, and to set Section Visibility of that field to visible and Button Visibility to hidden.

    When I inspected your form I also noticed that you have plain text fields that are used to collect credit card info. 

    That is against JotForm Terms of use.

    Phishing - You agree that Company may terminate your JotForm Service immediately if a form is created or JotForm is found to be used to: Obtain credit cards sensitive information, get social security numbers, show content with child pornography. Or if a form was made to steal user login credentials. All these activities are considered as Phishing and any account along with the guilty forms will be suspended immediately.

    Card number, expiration date, security codes and card holder name are considered critical information and cannot be collected on plain text fields. The only services allowed to collect such data are those that are DSS/PCI certified.

    Please remove this fields from you form or you account may be suspended and all of your forms disabled. If you have any similar forms, please remove this fields from them as well.

    If you want to have payment fields inside of your form you have to use one of JotForm payment tools. 

    Inside of this articles you can find out more about payment tools and how to set payment form: 

    If you want to charge your users manually at later date, I would suggest you to use on of payment tools that has built in credit card fields like Paypal Pro, Stripe,, Dwolla.

    How to Enable Payment Authorization

    Hope this will help. Let us know if you need further assistance.