- JotForm SupportcandyAsked on March 23, 2017 at 03:42 AM
Our user named "annanewfangledcommercecom" has reported that when she tries to delete a field from her form, an error message indicates "Oops something went wrong. Please reload the page." When she reloads the page, form builder stops and does not work anymore.
She uses Internet Explorer.
Form ID: 61085119753962
Cloned Form IDs on my side:70823631278963, 70822876599979, 70823584627968,
I was unable to reproduce the issue on my side using Internet Explorer (Via BrowserStack.)
I have seen there was an error when choosing fields. I was choosing only one field and it was showing like I selected multiple fields. After, the error has gone before saving a video.
- JotForm DeveloperberkayAnswered on March 27, 2017 at 08:05 AM
This is an old issue which caused because of sub-user accesses. And it is fixed by @Ceren.
Please inform the user.
- JotForm SupportcandyAnswered on March 27, 2017 at 08:18 AM
annanewfangledcommercecom is informed.