What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image
    JotForm Support

    Form Builder 4.0: Unable to move shrink form fields on the horizontal.

    Asked by olivia on March 23, 2017 at 09:35 AM

    We cannot move the form fields on the horizontal properly. Actually, we can move but it is not seen like V3.

    Please look at the following videos:

    V3 (Normal: People can see where they move the form field.)


    V4 (People cannot see where they are moving form fields because it is moved on the vertical line only.)


    Thank you.


  • Profile Image
    JotForm Developer

    Answered by berkay on March 28, 2017 at 03:45 AM


    We have improved horizontal dragging.


  • Profile Image
    JotForm Support

    Answered by olivia on March 28, 2017 at 07:34 AM

    Thank you for your update.

    I checked the drag and drop and informed the user.