The form is sending feedback to the wrong people. Please help!

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    Asked on March 23, 2017 at 06:01 PM

    Users are reporting receiving feedback intended for others. Sometimes 2 or more people will receive feedback instead of the designated user email. An example is our busing and transportation. Robin Mendoza should be receiving feedback but instead, feedback went to Bev Quinby and Christine Baxter.

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    Answered on March 23, 2017 at 11:31 PM

    We apologize for this inconvenience, VCSIT. Our conditions had a glitch yesterday which may have affected how your form sends emails to its targeted recipients based on the conditional flow of your form. As a result this may have sent emails to the unintended recipients. This has been fixed as soon as it was found out and your form should run fine now.

    Feel free to get back to us if you have additional questions.

    Again, we sincerely apologize for this incident.