What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How are you available 24/7 if you don't publish your number? What's the point of stating that you are available with no contact info?

    Asked by feelinggood on March 23, 2017 at 06:11 PM
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    JotForm Support Manager

    Answered by Jeanette on March 24, 2017 at 12:16 AM

    Our support team is available 24/7 via email and the support forum. Here you can see the list of answered questions:

    https://www.jotform.com/answers/

    You can click on "Ask your questions" to make yours. You'll get a response within 1 to 3 hrs. It will depend on the amount of questions we received. All of them are answered in the same order they arrive.