What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What happens if we exceed the 100 forms submitted per month?

    Asked by campmorice on June 27, 2012 at 06:14 PM

    If we have the basic account and one month we have reached our limit of 100 forms and someone else wants to submit, making then 101 that month are they still able? Do we get a warning? What exactly happens?



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    JotForm Support

    Answered by NeilVicente on June 27, 2012 at 06:27 PM

    When your account exceeds its monthly allocation of 100 submissions, your users will no longer be able to submit the form.

    They will receive an error message like this:

    All forms under your account will display this error. User entered data will not be saved at all.

    It is important to note, however, that our system automatically sends an email notice when an account is about to reach its monthly limit (at around 80 submissions), so you can upgrade to a paid subscription if necessary.