How can I change my user name and password?

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    debgory
    Asked on March 24, 2017 at 09:02 AM

    I didn't realize I wouldn't be able to add other users for our organization when I originally signed up.  How can I change my user name and password?

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    KadeJM
    Answered on March 24, 2017 at 11:53 AM

    If you wish to add other users from your organization you can add them as sub-account users.

    Please see https://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-account-User to learn more.

    However, if you still wish to proceed with changing your username and password then to do that you would need to provide us with the preferred username you wish to change it to plus two backup usernames in case the first one or two doesn't work and finally just reset your password.

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    debgory
    Answered on March 24, 2017 at 12:46 PM
    Yes please change the user name to (in order of preference:
    NIUDOIT
    NIUDEV
    NIUDOIT2017
    Thank you.
    I had found the password change option and also saw I could add sub-users but they cannot add forms. I don't actually want to do the development so changing the username is important.
    Thank you,
    Deb
    Deb Gory, MS
    Research Associate
    Practice Facilitator
    Northern Illinois University
    Office: 815.753.1942




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    KadeJM
    Answered on March 24, 2017 at 01:52 PM

    Hi Deb, no problem, I have now changed your username to "NIUDOIT" per your request.