What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    not notification in my email box

    Asked by oloko on June 27, 2012 at 09:52 PM


    JotForm is a best of the best for the contact form, maisdans my case, I fail to receive the notification in my email box, what to do?


    Thank you for helping me.

  • Profile Image
    JotForm Support

    Answered by liyam on June 27, 2012 at 10:04 PM


    Your email address was added to the bounce list because your email server blocked emails coming from us.  I have now removed your email from the said list. Also, please contact your email service provider and add these IP addresses to the whitelist: