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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Fillable PDF form cannot be created

    Asked by psingletonjustus on March 24, 2017 at 03:27 PM

    Thanks. 

  • Profile Image
    JotForm Support

    Answered by Jim_R on March 24, 2017 at 05:51 PM

    Hello 😊 Since you never mentioned which you're working on, I tried my luck with the most recent form you edited 53205666370959 

    I'm assuming this is what you're trying to do:

    I gave that feature a try on a cloned copy of that form and although it took a while (a few seconds), I still managed to download the PDF copy of the form.

    I recommend you give it another try and let us know if you're still having troubles creating a PDF copy of your form.

    Complete guide: How-to-Create-a-PDF-Form 

    Or if we misunderstood your question, just get back to us with a bit more info and a clearer description of what you're trying to do so we can better assist you.

  • Profile Image

    Answered by psingletonjustus on March 27, 2017 at 10:45 AM
    That is exactly what I am trying to do. I have tired to do it with the 2016 Justus Company Awards as well as the Client Referral Form and the wheel just keeps spinning. It will never actually download… Am I using the wrong browser.
    ________________________________
    Katelyn Deitzen - Operations Coordinator
    The Justus Companies - Tel: (317) 353-8311 Ext. 270
    Fax: (317) 352-1570 - Cell: (317) 995-3279
    1398 N. Shadeland Ave - Indianapolis, IN 46219
    [Logo] [Justus Companies Facebook]
    [Justus Companies Twitter]
    [Justus Companies LinkedIn]
    ________________________________
    CONFIDENTIALITY NOTE: The information transmitted, including attachments, is intended only for the person(s) or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and destroy any copies of this information.
    ...
  • Profile Image
    JotForm Support

    Answered by BJoanna on March 27, 2017 at 01:32 PM

    I was also not able to create Fillable PDF form of the form "2016 Justus Company Awards". I have also cloned your form, but I was not able to create Fillable PDF form from my cloned forms as well.

    Most likely this issue is related to size of your forms.

    I will escalate this issue to our developers and we will inform you via this thread once this issue is resolved. 

    However I was able to create Fillable PDF form of the form "Client Referral Form". I have used Google Chrome. Can you please try again? You can also try with Fillable PDF Form Creator.

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    JotForm Support

    Answered by Rose on April 04, 2017 at 04:27 AM

    I was informed by the developer that the issue should be fixed by now. Could you please check and let us know if the issue still persists?

     

  • Profile Image

    Answered by psingletonjustus on April 04, 2017 at 11:45 AM
    Thank you!
    ________________________________
    Katelyn Deitzen - Operations Coordinator
    The Justus Companies - Tel: (317) 353-8311 Ext. 270
    Fax: (317) 352-1570 - Cell: (317) 995-3279
    1398 N. Shadeland Ave - Indianapolis, IN 46219
    [Logo] [Justus Companies Facebook]
    [Justus Companies Twitter]
    [Justus Companies LinkedIn]
    ________________________________
    CONFIDENTIALITY NOTE: The information transmitted, including attachments, is intended only for the person(s) or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and destroy any copies of this information.
    ...