What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    upload is not uploading images? Multiple Upload

    Asked by blueamigo on June 28, 2012 at 05:27 AM

    the upload button is marked as required but still it ramdomly does not upload

    It still goes through to paypal checkout without an image

    So for I have over 100 images not uploaded so far and i now have to email each person individually

    This problem seems to hapen across many of my forms.

    I was told to use the iframe option of embedding but that didn't work. now I am linking to the form directly

    Is this a common issue? if so can it be fixed?

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Mike_T on June 28, 2012 at 04:54 PM

    Please accept our sincere apologies for the inconveniences caused.

    We will do our best in order to solve this problem with Multiple Upload tool as soon as possible. This issue has been escalated to our Development Team.

    In the meantime, you may use Single Upload fields. It should solve the problem with missing uploads.

    We will update this thread once we have any news for you.

  • Profile Image
    Chief Technology Officer

    Answered by eee on July 09, 2012 at 08:05 AM


    Problem has been solved,

    Kindest Regards,