- blueamigoAsked on June 28, 2012 at 05:27 AM
the upload button is marked as required but still it ramdomly does not upload
It still goes through to paypal checkout without an image
So for I have over 100 images not uploaded so far and i now have to email each person individually
This problem seems to hapen across many of my forms.
I was told to use the iframe option of embedding but that didn't work. now I am linking to the form directly
Is this a common issue? if so can it be fixed?
- JotForm SupportMike_TAnswered on June 28, 2012 at 04:54 PM
Please accept our sincere apologies for the inconveniences caused.
We will do our best in order to solve this problem with Multiple Upload tool as soon as possible. This issue has been escalated to our Development Team.
In the meantime, you may use Single Upload fields. It should solve the problem with missing uploads.
We will update this thread once we have any news for you.
- Chief Technology OfficereeeAnswered on July 09, 2012 at 08:05 AM
Problem has been solved,