What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How is square conected to jotform?

    Asked by 3DVRDESIGNS on March 24, 2017 at 08:45 PM

    I have contacted Square (payment option) and they have notified me that Square is not aware of jotform.

    I am very concerned with this issue. If a customer makes a credit car payment where does

    it go? I would appreciate it if some from jotform gives me a call on my cell 647-887-2862. Thanks in advance.





    Page URL:

  • Profile Image
    JotForm Support

    Answered by Nik_C on March 25, 2017 at 07:25 AM

    Hello Milton,

    Unfortunately, we don't have a phone support but we'll be more than happy to assist you through this thread.

    You can read this article posted by our founder Mr. Aytekin:


    Hope it will help you. I'm not sure from whom you got that information but we have integration with Square for a few months already. 

    If you have any problems or concerns please let us know.

    Thank you!

  • Profile Image

    Answered by 3DVRDESIGNS on March 25, 2017 at 03:46 PM
    Hi Nik,
    Thank you for your reply.  I have another concern,
    I have changed my log-in email associated with my Square account.
    Will this affect my form ?  I have tried to update my new email address but I cannot seem to find where to.
    When I had them linked them on the form I put in my old email address I don't know if this will become an
    issue when customers will be making payments now that I have changed my email adrees on my Square account.

    Please let me know if anything can be done.  Thank you in advance!


  • Profile Image
    JotForm Support

    Answered by jonathan on March 26, 2017 at 03:10 AM

    Hi Milton,

    Since the next question was about a different feature we will resolve it separately on another thread here https://www.jotform.com/answers/1102453