Egnyte Integration: Authentication failed error even when credentials are correct

  • Shatter
    Answered on March 25, 2017 02:11 PM

    I have tried to connect Egynte so many times I am losing my mind.

    If I am logged into Egynte or logged out i get the same results. "Authentication Failed! Please check credentials" I know i am typing my username and password correctly. I can log in on their website all day long. Not from the zapier pop window 


    Any ideas?

  • Kevin JotForm Support
    Answered on March 25, 2017 10:29 PM

    I've tested on my end and I can see the same even when I'm currently logged-in into my Egnyte account, I will forward the issue to our second level so our developers can take a look to the issue. 

    We will let you know as soon as we get any update about it. 


  • berkay Director of Engineering, Frontend
    Answered on March 27, 2017 07:34 AM



    We apologize for the trouble that caused to you. It is fixed now.

    You can keep using Egnyte integration.