What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Forgot password. How do I restore it?

    Asked by lifesmoments on March 25, 2017 at 02:20 PM
  • Profile Image
    JotForm Support

    Answered by Kevin_G on March 25, 2017 at 10:53 PM

    Seems like you were able to log-in into your account  lifesmoments. 

    However, I've checked your email address and did not find it in our bounce list which means that you should be receiving emails from JotForm at this time. 

    I would suggest you to reset your password by going to the login page and clicking on the forgot password link, enter either your email address related to the account or your username, you should receive an email with the reset instructions: 

    https://www.jotform.com/login