What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form is Disabled.

    Asked by StudioAegis on March 25, 2017 at 04:36 PM

    From what I've read it feels like my Form was auto disabled by your phising detector. I need my form reviewed and unlocked please. If I have to wait much longer I'm afraid I'll have to take my business elsewhere.

    Page URL:
    http://www.studio-aegis.com/patreon-rewards.html

  • Profile Image
    JotForm Support

    Answered by BJoanna on March 26, 2017 at 03:52 AM

    I have checked and your account is autosuspended by our phishing system, because of the form Studio-Aegis Patreon Rewards. Inside of this forms you are asking for user login credentials (username) and that is in violation of JotForm Terms of Use.

    Phishing - You agree that Company may terminate your JotForm Service immediately If a form is created or JotForm is found to be used to: Obtain credit cards sensitive information, get social security numbers, show content with child pornography. Or if a form was made to steal user login credentials. All these activities are considered as Phishing and any account along with the guilty forms will be suspended immediately. 

    I have deleted username fields from your form and I have activated your account. Please do not create forms that are violating our terms of use.

    Let us know if you need further assistance.