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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to proceed to next page by clicking on "next" button

    Asked by Larysa2302 on June 28, 2012 at 11:32 AM

    Hi, I'm new to JotForm and created a form this morning without any problem. It previewed fine and also worked fine when I accessed the form via a link sent to myself by email.

    When I came back to my form after lunch, I did some last minute editing and since then, every time I have tried to preview the form, I can never get past the first pagebreak (i.e. by pressing the "next" button). I have tried deleting all the breaks and then re-inserting them. I have tried cloning the form and I have tried re-building the form from scratch but in all cases the "next" button takes me nowhere......help!

    Page URL:

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    Answered by Larysa2302 on June 28, 2012 at 11:34 AM
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    JotForm Support

    Answered by Goldo on June 28, 2012 at 02:18 PM

    The Next and the Back button seems to work for me. I was able to successfully filled out the form and submit.

    Have you tried using a different browser? Clearing the browsers cache might help.

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    Answered by Larysa2302 on June 28, 2012 at 02:21 PM

    Hi, I think the problems arose because I used non CSS code in the text boxes to create bold/red font. I removed those and this "re-activated" the next button function.

    If I want to bold the question labels and selectively colour some of the text, how do I do that, without messing up the form again? Is there an easy way? I am very new to this!


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    JotForm Support

    Answered by idarktech on June 28, 2012 at 08:44 PM


    Inject this CSS codes to your form:

    .form-label-top {

    font-weight:bold !important;

    color:red !important;


    How to Inject Custom CSS Codes

    This would make the textbox top labels to bold and red in color. Of course you can change the property values.

    Let us know if my CSS does't fit on your needs so that we can further assist you. Thanks!

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    JotForm Support

    Answered by idarktech on June 28, 2012 at 08:45 PM

    I'm sorry there's something wrong with my first css, it's fixed now. Kindly check. Thanks.