What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Trouble downgrading membership

    Asked by lisasibbett on June 28, 2012 at 03:42 PM

    Hi. I've tried twice to downgrade my membership to the free version for the summer (I'm a teacher), but it doesn't seem to take. What am I doing wrong?




  • Profile Image
    JotForm Support

    Answered by Goldo on June 28, 2012 at 04:38 PM

    Hi Lisa,

    I have canceled your subscription. Please feel free to re-upgrade at any time.