Notification E-mail: If form title include apostrope, it converts & # 0 3 9 ; on e-mail

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    sellyon
    Asked on March 27, 2017 at 09:07 AM

    The apostrophes of the titles of my form are changed in code in mail titles. Please have a look at the example. Is it possible to fix this issue ?

    Thanks for your help.

    Michel

     

  • Profile Image
    Helen
    Answered on March 27, 2017 at 11:40 AM

    Hello Michel,

    Thank you for contacting us.

    I've cloned your form in order to test on my side. Then, I've sent a test submission to my form and I could replicate the same issue with you. As you can see below screenshot:

    I've escalated this issue to our developers. If we have an update, we will inform you as soon as possible.

    If you have any other questions or issue, please do not hesitate to contact us.

  • Profile Image
    irem
    Answered on March 29, 2017 at 06:11 AM

    Hello,

    Sorry for the inconvenience caused!

    Form title problem should be fixed now. Please check it and let me know if any issue arises again.

    Thank you.

  • Profile Image
    Michel
    Answered on March 29, 2017 at 06:23 AM

    Thanks a lot. The problem is fixed. Congratulations for your efficiency.

    Michel