What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Notification E-mail: If form title include apostrope, it converts & # 0 3 9 ; on e-mail

    Asked by sellyon on March 27, 2017 at 09:07 AM

    The apostrophes of the titles of my form are changed in code in mail titles. Please have a look at the example. Is it possible to fix this issue ?

    Thanks for your help.



    Page URL:

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    JotForm Developer

    Answered by Helen on March 27, 2017 at 11:40 AM

    Hello Michel,

    Thank you for contacting us.

    I've cloned your form in order to test on my side. Then, I've sent a test submission to my form and I could replicate the same issue with you. As you can see below screenshot:

    I've escalated this issue to our developers. If we have an update, we will inform you as soon as possible.

    If you have any other questions or issue, please do not hesitate to contact us.

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    JotForm Developer

    Answered by irem on March 29, 2017 at 06:11 AM


    Sorry for the inconvenience caused!

    Form title problem should be fixed now. Please check it and let me know if any issue arises again.

    Thank you.

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    Answered by Michel on March 29, 2017 at 06:23 AM

    Thanks a lot. The problem is fixed. Congratulations for your efficiency.