What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to make updating work?

    Asked by Barunka on June 28, 2012 at 07:18 PM

    Dear team,

    we have been struggling for a few day with updating - specifically we cannot update prices of products in our Payment wizard. I dont have a clue why, everytime I save the change a terribly long message appears on the screeen and then there is again the old previous form.

    Thank you very much for your help!

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    JotForm Support

    Answered by idarktech on June 28, 2012 at 08:57 PM


    Apologies for this inconvenience. Please logout from your account, clear your browsers cache and then relogin. See if this helps.

    If the problem still persist, please let us know so that we can further assist you. Thanks.