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PirielesAsked on March 28, 2017 at 5:27 AM
Hello
Hope you can help? This form appears to work fine on anything other than a phone. People are telling us that dates cannot be accepted. It looks as though the date box can only accept 1 digit when you see it on a phone (certainly iphones!)
Thank, Lesley
https://form.jotform.com/70704154297962
Page URL: https://form.jotform.com/70704154297962 -
Ashwin JotForm SupportReplied on March 28, 2017 at 6:10 AM
Hello Pirieles,
I'm sorry for the trouble caused to you.
I did test your form in mobile device (iPhone) and I am unable to replicate the issue you are having. It does display the date field correctly and the full date is being displayed. Please check the screenshot below:
Have you embedded your form in any webpage where you are having this issue with? Please share the webpage URL and we will take a look.
We will wait for your response.
Thank you!
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PirielesReplied on March 28, 2017 at 6:45 AMHi there
I see this on our website where the form is embedded and using jotform directly in other words the link I sent. I haven't seen it before. This is a copy and paste from my phone and the date is too small. Maybe we have chosen a different date option to normal. Is there a 'best one' to use?
Thank you, lesley
* Date of Birth *
Date [Pick a Date]
* Child's School *
School Class
*
Sent from my iPhone
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Welvin Support Team LeadReplied on March 28, 2017 at 9:39 AM
I've fixed it for you by injecting the following custom CSS codes:
@media screen and (max-width:550px){
li#id_23 {
width: 100% !important;
}
#cid_23 > div > span:nth-child(2) {
width: 85% !important;
}
#cid_23 > div > span:nth-child(3) {
width: 15% !important;
}
}
Please check again and let us know if the field is still small.
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PirielesReplied on March 28, 2017 at 1:45 PMHello
That's perfect thank you. One question though. I have no idea to do what you've done. Will I need to each time we add a date?
Regards, Lesley
Sent from my iPhone
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Ashwin JotForm SupportReplied on March 28, 2017 at 2:55 PM
Hello Lesley,
No you do not have to inject custom css code in form every time you add a date field. Do get back to us if the issue appears in any other form and we will take a look.
Thank you!
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PirielesReplied on March 28, 2017 at 3:45 PMOkay thanks
Sent from my iPhone
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