- JotForm SupportcandyAnswered on March 28, 2017 at 07:57 AM
I've checked your form named "MENENTREND" and cloned on my side in order to test it. I am able to edit the texts as you can see the screenshot below:
Could you please describe us your device details (tablet/PC/hybrid) that you were working on editing the form?
Also, could you please describe us which text field you couldn't edit on your form?
Waiting for your answers.
Thanks in advance.
- FilasolAnswered on March 28, 2017 at 08:15 AM
thanks for your support.
Yesterday evening I tried to edit all of my text fields in "MENETREND" form and all of them was impossible. The fields 'jumped' by clicking and the menu for editing didn't appear.
Then I checked a radio button widget and moved the designated area to the text field - then editing was possible.
After a few minutes I downgraded it to v3, because I hadn't time enough for this complicated editing :-)
I see in Forum, other users experiences same trouble.
- JotForm SupportcandyAnswered on March 28, 2017 at 09:55 AM
I am not able to detect or replicate the same issue here.
As I had asked before, could you please give us your device details (tablet/PC/hybrid) that you were working on editing the form?
Also, could you please check again now if the issue still persists.
I have already informed our software developers related to the issue.
Waiting for your response.
- FilasolAnswered on March 28, 2017 at 10:07 AM
sorry, I forgot it :-)
I'm using only a laptop with Win10 Pro, 64bit, and the browser is Chrome.
I never edit my forms using other devices.
I will see my form and try to edit by v4 of JotForm again and send you to my results.
- FilasolAnswered on March 28, 2017 at 10:55 AM
I checked it again and now it works correctly. Now.
I hope the actual experience will be stable :-)
Have a nice day