- mallinsjAsked on March 28, 2017 at 09:47 AM
I'm receiving submission notifications in my email, but when I look for the submissions on the JotForm site, they aren't there! The last submission I received was yesterday, March 27, at 11:52 AM. Since that time, I have received notifications for THREE submissions.
This is very much shaking my confidence in JotForm. Now I'm worried about submissions that aren't showing up that may not have generated a notification!
- JotForm SupportdavidAnswered on March 28, 2017 at 12:24 PM
The emails you received were from submission edits, not new submissions. Check the subject line for those emails, they should have "Edit:" in the subjects:
- mallinsjAnswered on March 28, 2017 at 12:25 PM
Thank you. I figured that out and wasn't sure how to pull my request. I'll have to nag those submitters to put in new forms and not just go back to old ones.