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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Unable to save

    Asked by robZielinske on June 29, 2012 at 08:58 AM

    I'm having issues with being able to save a form that I've been working on. This is a new issue that I haven't had before. Here is a screen shot:

    Screen Shot of Issue

     

    Is there a server issue? This happens during auto-saves as well as manual saves.

    Thanks,

    Rob

    Misty Pines Dog Park Co.

    Page URL:
    http://www.mistypinesdogpark.com/dog-boarding/dog_board_train.html

    Screenshot
  • Profile Image
    JotForm Support

    Answered by NeilVicente on June 29, 2012 at 09:15 AM

    Rob,

    It's too bad that I was unable to reproduce the error on my end. As a matter of fact, I was able to add a text area to the form and save it.

    Can you please try using a different browser, such as Chrome or Firefox?

    Afterwards, let us know if the problem still persists.

  • Profile Image

    Answered by robZielinske on June 29, 2012 at 09:33 AM

    Neil,

    I was able to successfully save the form using IE9. I had been using Opera12.0 and hope to in the future.

    Thanks for the advice,

    Rob

     

  • Profile Image

    Answered by jeanettebmz on June 29, 2012 at 02:22 PM

    @robZielinske

    It seems there is a glitch regarding to Opera users and saving forms. I have send a message to our 2nd level so they investigate further .

    Best regards

    Jeanette