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highettkimekaiAsked on March 29, 2017 at 1:14 AM
Account: highettkimekai
email: marco.kimekai@gmail.com
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Ashwin JotForm SupportReplied on March 29, 2017 at 4:31 AM
Hello highettkimekai,
I have sent a request to our billing team to cancel your bronze yearly subscription and process refund for your last subscription payment. Please allow 7-10 days for the amount to reflect in your account.
Please note that your account is now downgraded to free plan.
Than you!