What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Please cancel my Bronze Plan and issue a refund. Regards Marco

    Asked by highettkimekai on March 29, 2017 at 01:14 AM

    Account: highettkimekai

    email: marco.kimekai@gmail.com

  • Profile Image
    JotForm Support

    Answered by ashwin_d on March 29, 2017 at 04:31 AM

    Hello highettkimekai,

    I have sent a request to our billing team to cancel your bronze yearly subscription and process refund for your last subscription payment. Please allow 7-10 days for the amount to reflect in your account. 

    Please note that your account is now downgraded to free plan.

    Than you!