Please cancel my Bronze Plan and issue a refund. Regards Marco

  • highettkimekai
    Asked on March 29, 2017 at 1:14 AM

    Account: highettkimekai

    email: marco.kimekai@gmail.com

  • Ashwin JotForm Support
    Replied on March 29, 2017 at 4:31 AM

    Hello highettkimekai,

    I have sent a request to our billing team to cancel your bronze yearly subscription and process refund for your last subscription payment. Please allow 7-10 days for the amount to reflect in your account. 

    Please note that your account is now downgraded to free plan.

    Than you!