Why I'm not able to verify my email address?

  • Profile Image
    Asked on March 29, 2017 at 07:45 AM

    Hi there,

    I have just started using your system for the first time, and I created a Reservation form for my business.  

    I received the email verification, but each time I click on the link, it says "THIS LINK IS NOT VALID".


    Is there anythnig else you need from me?

    How will I know when someone has submitted a completed form?  Does an email come to my Inbox, or do I have to keep jumping into Jotform to check?


    Looking forward to hearing from you and with very best regards,




  • Profile Image
    Answered on March 29, 2017 at 10:50 AM

    Hello Jaqui,

    I verified your email address so you should be able to create forms, receive submissions and everything else related.

    If you have any further questions please let us know.

    Thank you!