Unable to fill form fields

  • ahborough291
    Asked on March 29, 2017 at 8:57 AM

    I have a form linked to our website. If the user goes to the form via Internet Explorer, when they type into the form, the typing can not been seen as they type.  If the go in thorgh Fire Fox. It won't accept any typing at all.

    The address of the form is:


    What can we do to correct this?

    Dwayne M. Harris


  • Safaa
    Replied on March 29, 2017 at 10:45 AM


    Thank you for contacting JotForm Support.

    I have clone the form and was able to reproduce the issue with google chrome as well, I was able to fix this issue by injecting the following custom CSS code:


    .form-textbox, .form-textarea


    color: black !important;



    Please add that to your form and it should fix the problem. 

    If you want to know how to inject custom CSS code to your form, please follow this guide:

    How to Inject Custom CSS Codes

    I have cloned your form and made the edit, If you would like to clone a working version of your form, please use this link:



    Don't hesitate to contact us if you have any further issues.