What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My account is suspended

    Asked by Rick Smith  on March 29, 2017 at 10:15 AM

    I just activated my account and it is already suspended.

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    JotForm Support

    Answered by ktyaguirre on March 29, 2017 at 11:57 AM

    Thank you for contacting us.

    Yes, your account was auto suspended by our Phishing detector system because it was requesting login credentials. 

    Guilty fields have been removed and your account has been activated.

    You can continue developing your form, but we strongly advice you to refrain from asking for such information since it is not allowed and upon detection free accounts are suspended.

    Please review the link below in order for your further forms not to draw unwanted attention.

    Terms of use

    Thank you.