How can I restore deleted submissions?

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    jen1203
    Asked on March 29, 2017 at 11:57 AM

    Hello. I deleted several submissions by mistake. I understand I can restore them from the "Trash" folder, however, those submissions are not in that folder. I did not purge anything from the trash. Is there another way to restore submissions?

    Thanks!

    Jennifer

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    AIDAN
    Answered on March 29, 2017 at 01:59 PM

    Hi Jennifer, thank you for contacting us.

    Please note that the Trash folder is only for deleted forms, not submissions.

    We do not have a way to restore deleted submissions, and that is why we always suggest downloading submission data before attempting to delete anything.

    If you need further assistance please let us know. We will be happy to help. Thank you.