What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Once I reach 10 submissions in a month, will my submissions start over the next month?

    Asked by 20NAACP12Dayton on March 29, 2017 at 12:50 PM
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    JotForm Support

    Answered by BJoanna on March 29, 2017 at 02:56 PM

    You have received 16 payment submissions and limit for free accounts is 10. Your account will go overlimit tomorrow (2017-03-30) and all of your form will be disabled. 

    Submission counter is reset on first day of each month. On April 1st your account will be activated and your forms will start working again. 

    You can also upgrade your account to get higher limits. You can find more about different account type on our pricing page.

    Hope this will help. Let us know if you need further assistance.