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    eWay payments?

    Asked by ggstore on March 29, 2017 at 08:29 PM

    Hi Team,

     

    I seem to have the correct eWay details in my form for payment but after several tests, the card im using does not get charged yet the forms still go through successfully.

     

    How do I get the payment form working correctly and also force payments to be received before the form submits, kinda like payment is required.

    Page URL:
    https://ggstore.co.nz/pages/black-ops-3-entry-form

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    JotForm Support

    Answered by liyam on March 30, 2017 at 02:22 AM

    Can you please check if your eWay account's configuration is set to Sandbox or Test mode? Please also check to ensure if the API key and password you are using is for Sandbox.

    For your question about receiving payments first before the form gets submitted, unfortunately this is not possible. It is by the process of submitting the form that initializes the processing of payment to eWay. So by setting the field as required (as it is already) on your form is the only method to ensure that you receive payment upon submission of the form.

    Please do get back to us should you have additional questions.

    Thanks.