What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I change my user name?

    Asked by sarasparling on March 29, 2017 at 08:54 PM

    I see it shows up in the link.. would like it to be the company name rather than mine.

    thanks

    sara

  • Profile Image
    JotForm Support

    Answered by John_Benson on March 30, 2017 at 02:07 AM

    Hi Sara,

    Unfortunately, you can't change your username at your end. However, we can do it for you. 

    Please provide at least 3 possible usernames so that we can check for its availability. If the first one is available, we'll change it right away. We will wait for your response.

    Thank you.

  • Profile Image

    Answered by sarasparling on March 30, 2017 at 04:45 AM
    thank you!
    1) hospicemaui
    2) hospicemauivc
    ...
  • Profile Image
    JotForm Support

    Answered by John_Benson on March 30, 2017 at 05:31 AM

    As per your request, I have changed your username (sarasparling) to (hospicemaui).

    Note: If you are using custom URL (how to create a custom URL of a form) for your form, it will no longer work since the username got changed. You will need to change the URL to have the new username in it instead.

    Hope that helps. If you have questions, please contact us again. Thank you. :)

  • Profile Image

    Answered by sarasparling on March 30, 2017 at 03:45 PM
    thank you!
    ...